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Lost certificates, a deceased holder, shares moved to IEPF or unclaimed dividends? FAG Finance provides IEPF claim services in India and Delhi NCR, helping you trace the company and folio, and guiding the recovery or claim with a documentation-first process.
Shares bought years ago on paper are often forgotten, lost or stuck in the system. These are the most common situations.
Certificates misplaced, destroyed or never received, so the shares cannot be sold or transferred.
The original holder has passed away and the shares were never transmitted to the nominee or legal heirs.
Shares and dividends left unclaimed for years can be moved to the Investor Education and Protection Fund (IEPF).
Dividends never collected because of old bank details, address changes or lost warrants.
What our desk can help with, from tracing the company and folio to following up the claim.

Identify the company, its current name, the registrar (RTA) and the folio linked to your old certificates.

Duplicate issue guidance with affidavit, indemnity and RTA follow-ups for lost, damaged or misplaced certificates.

Claim preparation and follow-up for shares and unclaimed dividends transferred to IEPF.

Succession, nominee, legal heir and probate-led documentation.

Support for spelling, address, KYC and signature mismatch cases.

Move eligible physical certificates into demat form after verification.
A structured six-step path keeps certificate cases documented, traceable, and ready for RTA or company review.
Check certificate, company name, folio and holder details.
Map missing KYC, legal and bank documents.
Identify active registrar and claim route.
Prepare forms, affidavits, indemnities and submissions.
Track queries, objections and verification requirements.
Complete final transfer, demat or IEPF claim closure.
Common documents that decide how quickly an old certificate case can move.
How physical share cases are typically resolved by a documentation-led desk.
Holder or heir transfer after document verification.
Replacement process for misplaced or damaged certificates.
Recover shares and dividends moved to investor fund.
RTA objections, missing legal proof and KYC mismatch.
Know what is covered and what to expect before you decide to go ahead.
Typical situations our desk handles and how a case is approached.
Situation: An investor holds an old folio number but the certificates were misplaced during a house move.
Approach: Trace the company and its current registrar, confirm the folio, then prepare the duplicate issue documents with affidavit and indemnity.
Situation: A legal heir finds physical certificates among the papers of a parent who has passed away.
Approach: Check nominee and succession documents, match the holder’s details and file for transmission with the registrar.
Situation: Dividends were not collected for years and the shares have been transferred to the IEPF.
Approach: Confirm the transfer, assemble the claim documents and follow up until the claim is processed.
Share a few details and our team will get back to you with the next step. The more you can tell us, the faster we can help.
Quick answers before you start a document review.
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